All Systems Operational
UCaaS — Customer Administration Portal & Atlas ? Operational
Atlas Partner Portal ? Operational
Customer Administration Portal ? Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax ? Operational
nCommand ? Operational
nCommand Plus ? Operational
Voyant Connect ? Operational
OfficeXtend ? Operational
Webex Calling Application Operational
UCaaS — BroadSoft Portal ? Operational
Voyant Voice Management Portal ? Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax ? Operational
Voyant Connect ? Operational
OfficeXtend ? Operational
Cisco Webex Operational
Cloud Connected PSTN for Webex Calling ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
MS Teams - Direct Routing ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
MS Teams - Operator Connect ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sinch Service Affecting Notification

Start Time/Date: 12/1/2023 23:00 Hrs Central
End Time/Date: 12/4/2023 05:00 Hrs Central

Maintenance ID: 2441

Description: Sinch will perform maintenance on Atlas/CAP servers to apply new feature releases

Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted on Nov 28, 2023 - 12:34 CST
Past Incidents
Nov 30, 2023

No incidents reported today.

Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 00:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 22:01 CST
Scheduled - Sinch Service Affecting Notification

Start Time/Date: 11/28/2023 22:00 Hrs Central
End Time/Date: 11/28/2023 23:59 Hrs Central
Backup Date: 11/29/2023 22:00 Hrs Central

Maintenance ID: 2443

Description: Sinch engineers will be working on the Voice Core servers.

Impact: No expected impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Nov 14, 13:48 CST
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.