All Systems Operational
UCaaS — Customer Administration Portal & Atlas ? Operational
Atlas Partner Portal ? Operational
Customer Administration Portal ? Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax ? Operational
nCommand ? Operational
nCommand Plus ? Operational
Voyant Connect ? Operational
OfficeXtend ? Operational
UCaaS — BroadSoft Portal ? Operational
Voyant Voice Management Portal ? Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax ? Operational
Voyant Connect ? Operational
OfficeXtend ? Operational
Cloud Connected PSTN for Webex Calling ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
MS Teams - DIrect Routing ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
MS Teams - Operator Connect ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sinch Maintenance ID# 2148 12/12/2022 - Service Affecting Dec 12, 2022 22:00 - Dec 13, 2022 06:00 CST
Sinch Service Affecting Notification

Start Time/Date: 12/12/2022 22:00 hrs Central
End Time/Date: 12/13/2022 06:00 hrs Central

Maintenance ID: 2148

Description: Sinch will perform maintenance on Atlas/CAP servers to apply new feature releases

Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted on Dec 07, 2022 - 08:39 CST
Past Incidents
Dec 7, 2022

No incidents reported today.

Dec 6, 2022
Completed - The scheduled maintenance has been completed.
Dec 6, 05:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 21:30 CST
Scheduled - Inteliquent Service Affecting Notification - (Low Probability)

Start Time/Date: 12/05/2022 - 9:30pm CST
End Time/Date: 12/06/2022 - 05:00am CST

Maintenance ID: 002158

Description: Sinch is performing routine maintenance. There is no expected customer impact, though for the duration of the maintenance some of our FQDNs might be unreachable.

Impact: None expected - Portal FQDNs might be unreachable during this window.

While it is important to perform maintenance such as this to ensure the quality of our service, Inteliquent takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center

Dec 1, 11:30 CST
Dec 5, 2022
Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022
Resolved - Dear valued customer,

PLEASE NOTE: this notice only affects those customers that would normally access https://portal.bwvoip.net to do their own provisioning and/or portal administrative services.

As previously advised our engineering team has now disabled the old provisioning portal (https://portal.bwvoip.net) as of 11/16/22. The new portal address is: https://compilot.bwvoip.net/

If you have have updated our support team with the IP addresses you access the new portal from, there is nothing further required from you.

If you are encountering an error or having issues accessing the new provisioning portal your IP is not yet been added to the access list.
Please provide the list of public IP addresses you will need to have access to this new portal to our support team email address: support@inteliquent.com.

If you are unsure what that IP address is, you can navigate to http:/ip.mr.net/ and send an email to our support team with the IP address provided from the web page.

Please try to send a consolidated list of IPs that you will need to have access to this new site. We do work to load the IPs provided as quickly as possible, but a consolidated list within one email will help the process move along quicker for you.

Please do not respond to this email address as it is not monitored.

Thank you,
Inteliquent Network Operations Center
support@inteliquent.com

Nov 29, 09:15 CST
Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.