All Systems Operational
UCaaS — Customer Administration Portal & Atlas ? Operational
Atlas Partner Portal ? Operational
Customer Administration Portal ? Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax ? Operational
nCommand ? Operational
nCommand Plus ? Operational
Voyant Connect ? Operational
OfficeXtend ? Operational
UCaaS — BroadSoft Portal ? Operational
90 days ago
100.0 % uptime
Today
Voyant Voice Management Portal ? Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax ? Operational
Voyant Connect ? Operational
OfficeXtend ? Operational
Cisco Webex Operational
90 days ago
100.0 % uptime
Today
Cloud Connected PSTN for Webex Calling ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
MS Teams - Direct Routing ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
MS Teams - Operator Connect ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking ? Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Sinch Maintenance ID# 2329 06/13/2023 - Service Affecting Jun 13, 2023 22:00 - Jun 14, 2023 02:00 CDT
Sinch Service Affecting Notification

Start Time/Date: 06/13/2023 22:00 Hrs Central
End Time/Date: 06/14/2023 02:00 Hrs Central

Maintenance ID:2329

Description: The voice platform is being worked on and will require Polycom model phones to be rebooted. This reboot command will be sent by the platform, no customer action is necessary. Polycom phones will not reboot if on an active call until the call is finished. No other make of phones will be affected.

Impact: Polycom phones will reboot.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted on May 30, 2023 - 17:25 CDT
Past Incidents
Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023
Resolved - Dear valued customer,

Inteliquent engineers have resolved and services have returned to normal at this time.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference xxxxxxx

Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center

Jun 6, 13:07 CDT
Identified - Dear valued customer,

Inteliquent engineers have identified the issue as a vendor outage related to site damage at their CO. Some services have begun to restore. The vendor is still actively engaged in restoration efforts. Further updates to follow.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference 01208279

Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center

Jun 6, 07:15 CDT
Investigating - Dear valued customer,

Customers could be experiencing inbound / outbound and or data issue(s). Inteliquent engineers are working on resolving the issue as quickly as possible. Further updates to follow.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference 01208279


Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center

Jun 5, 13:32 CDT
Jun 5, 2023
Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Completed - The scheduled maintenance has been completed.
May 31, 22:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:00 CDT
Scheduled - Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 05/31/2023 21:00 Hrs Central
End Time/Date: 05/31/2023 22:00 Hrs Central

Maintenance ID: 2327

Description: Sinch engineers will be working on the voice platform.

Impact: No expected impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

May 23, 13:05 CDT
May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.