Inteliquent UCaaS Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

UCaaS — Customer Administration Portal & Atlas Operational

Atlas Partner Portal Operational

Customer Administration Portal Operational

Inbound Calling Operational

Outbound Calling Operational

Toll-Free Calling Operational

International Calling Operational

911 Emergency Services Operational

Hosted Fax Operational

nCommand Operational

nCommand Plus Operational

Voyant Connect Operational

OfficeXtend Operational

UCaaS — BroadSoft Portal Operational

90 days ago

100.0 % uptime

Today

Voyant Voice Management Portal Operational

Inbound Calling Operational

Outbound Calling Operational

Toll-Free Calling Operational

911 Emergency Services Operational

International Calling Operational

Inteliquent Fax Operational

Voyant Connect Operational

OfficeXtend Operational

Cisco Webex Operational

90 days ago

100.0 % uptime

Today

Cloud Connected PSTN for Webex Calling Operational

Customer Administration Portal Operational

Inbound Calling Operational

Outbound Calling Operational

Toll-Free Calling Operational

911 Emergency Services Operational

International Calling Operational

MS Teams - Direct Routing Operational

Customer Administration Portal Operational

Inbound Calling Operational

Outbound Calling Operational

Toll-Free Calling Operational

International Calling Operational

911 Emergency Services Operational

Ribbon Connect Operational

MS Teams - Operator Connect Operational

Customer Administration Portal Operational

Inbound Calling Operational

Outbound Calling Operational

Toll-Free Calling Operational

International Calling Operational

911 Emergency Services Operational

Operator Connect Operational

Enterprise SIP Trunking Operational

Customer Administration Portal Operational

Inbound Calling Operational

Outbound Calling Operational

Toll-Free Calling Operational

International Calling Operational

911 Emergency Services Operational

Network Trunking Operational

Data Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sinch Maintenance ID# 2329 06/13/2023 - Service Affecting Jun 13, 2023 22:00 - Jun 14, 2023 02:00 CDT

Sinch Service Affecting Notification

Start Time/Date: 06/13/2023 22:00 Hrs Central
End Time/Date: 06/14/2023 02:00 Hrs Central

Maintenance ID:2329

Description: The voice platform is being worked on and will require Polycom model phones to be rebooted. This reboot command will be sent by the platform, no customer action is necessary. Polycom phones will not reboot if on an active call until the call is finished. No other make of phones will be affected.

Impact: Polycom phones will reboot.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted on May 30, 2023 - 17:25 CDT

Past Incidents

Jun 8, 2023

No incidents reported today.

Jun 7, 2023

No incidents reported.

Jun 6, 2023

Inteliquent Outage Notification 6/5/23 Parent Case #01208279

Resolved - Dear valued customer,

Inteliquent engineers have resolved and services have returned to normal at this time.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference xxxxxxx

Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center
Jun 6, 13:07 CDT

Identified - Dear valued customer,

Inteliquent engineers have identified the issue as a vendor outage related to site damage at their CO. Some services have begun to restore. The vendor is still actively engaged in restoration efforts. Further updates to follow.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference 01208279

Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center
Jun 6, 07:15 CDT

Investigating - Dear valued customer,

Customers could be experiencing inbound / outbound and or data issue(s). Inteliquent engineers are working on resolving the issue as quickly as possible. Further updates to follow.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference 01208279

Please do not respond to this email address as it is not monitored.

Thank you,

Inteliquent Network Operations Center
Jun 5, 13:32 CDT

Jun 5, 2023

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

Sinch Maintenance ID# 2327 05/31/2023 - (Low Probability) Service Affecting

Completed - The scheduled maintenance has been completed.
May 31, 22:00 CDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 21:00 CDT

Scheduled - Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 05/31/2023 21:00 Hrs Central
End Time/Date: 05/31/2023 22:00 Hrs Central

Maintenance ID: 2327

Description: Sinch engineers will be working on the voice platform.

Impact: No expected impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
May 23, 13:05 CDT

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

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