Sinch Maintenance ID# 2874 07/08/2025 -(Low Probability) Service Affecting

Scheduled for Jul 8, 21:00 CDT  -  Jul 9, 04:00 CDT

Update

Sinch Service Affecting Notification(Low Probability)

Start Time/Date: 07/08/2025 21:00 Hrs Central
End Time/Date: 07/09/2025 04:00 Hrs Central
Backup Date: 07/09/2025 21:00 Hrs Central

Maintenance ID: 2874

Description: Sinch engineers will be upgrading hardware on the ANPI Residential ApServer in Plymouth. This is a redundant server. This has been resched to 7/08/2025

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted May 27, 2025 - 14:02 CDT

Scheduled

Sinch Service Affecting Notification(Low Probability)

Start Time/Date: 06/30/2025 21:00 Hrs Central
End Time/Date: 07/01/2025 04:00 Hrs Central
Backup Date: 07/01/2025 21:00 Hrs Central

Maintenance ID: 2874

Description: Sinch engineers will be upgrading hardware on the ANPI Residential ApServer in Plymouth. This is a redundant server.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted May 20, 2025 - 13:32 CDT
This scheduled maintenance affects: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application).