All Systems Operational

UCaaS — Customer Administration Portal & Atlas Operational
Atlas Partner Portal Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Hosted Fax Operational
nCommand Operational
nCommand Plus Operational
Voyant Connect Operational
OfficeXtend Operational
Webex Calling Application Operational
UCaaS — BroadSoft Portal Operational
Voyant Voice Management Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
Inteliquent Fax Operational
Voyant Connect Operational
OfficeXtend Operational
Cisco Webex Operational
Cloud Connected PSTN for Webex Calling Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
911 Emergency Services Operational
International Calling Operational
MS Teams - Direct Routing Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Ribbon Connect Operational
MS Teams - Operator Connect Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Operator Connect Operational
Enterprise SIP Trunking Operational
Customer Administration Portal Operational
Inbound Calling Operational
Outbound Calling Operational
Toll-Free Calling Operational
International Calling Operational
911 Emergency Services Operational
Network Trunking Operational
Data Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Voyant Maintenance ID# 3015 12/03/2025 -(Low Probability) Service Affecting Dec 3, 2025 21:00-22:00 CST

Voyant Service Affecting Notification

Start Time/Date: 12/03/2025 21:00 Hrs Central
End Time/Date: 12/03/2025 22:00 Hrs Central
Backup Date: 12/04/2025 21:00 Hrs Central

Maintenance ID: 3015

Description: Sinch engineers will be updating the templates in Voyant and ANPI for Yealink model T33G phones for updated firmware 124.87.0.18. This update is not being pushed to phones at this time, phones will not reboot. After the update, whenever a phone gets rebooted, it will load the newer firmware.

Impact: No expected customer impact. New firmware will only be loaded onto a phone after the update if the phone is rebooted.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Voyant Network Operations Center
Posted on Nov 18, 2025 - 14:01 CST

Voyant Maintenance ID# 3018 12/05/2025 -(Low Probability) Service Affecting ATLAS CAP Portal Dec 5, 2025 22:00 - Dec 7, 2025 05:30 CST

Start Time/Date: 12/05/2025 22:00 Hr Central
End Time/Date: 12/08/2025 05:30 Hr Central

Maintenance ID:3018

Description: Voyant will perform maintenance on Atlas/CAP servers to apply new feature releases

Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.

While it is important to perform maintenance such as this to ensure the quality of our service, Voyant takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@voyant.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,


Voyant support
Posted on Dec 02, 2025 - 12:17 CST
Dec 3, 2025

No incidents reported today.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
Sinch Maintenance ID# 2900 12/01/2025 - (Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Dec 1, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 CST
Update - Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 12/01/2025 20:00 Hrs Central
End Time/Date: 12/01/2025 21:00 Hrs Central
Backup Date: 12/02/2025 20:00 Hrs Central

Maintenance ID: 2900

Description: Sinch will remove a legacy database server from the voice platform. These DBS servers were replaced with Akixi already.

Impact: No customer impact is expected.
Nov 18, 13:45 CST
Update - This activity (maint-002900) for 9/16 has been cancelled, and will be scheduled for a later date.
Sep 15, 10:14 CDT
Scheduled - Sinch Service Affecting Notification

Start Time/Date: 09/16/2025 20:00 Hrs Central
End Time/Date: 09/16/2025 21:00 Hrs Central
Backup Date: 09/17/2025 20:00 Hrs Central

Maintenance ID: 2900

Description: Sinch will remove a legacy database server from the voice platform.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Jul 29, 14:24 CDT
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Sinch Maintenance ID#3016 11/20/2025 -(Low Probability) Service Affecting
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 CST
Scheduled - Sinch Service Affecting Notification

Start Time/Date: 11/20/2025 09:00 Hrs Central
End Time/Date: 11/20/2025 11:00 Hrs Cental

Maintenance ID: 3016

Description: Sinch engineers will be upgrading the authoritative servers ns0.voyant.com, ns1.voyant.com and ns2.voyant.com. Only one server to be worked on at a time, and global caching will be used.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Nov 17, 17:06 CST
Nov 19, 2025

No incidents reported.

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