Sinch Maintenance ID# 2679 7/15/2024 -(Low Probability)Service Affecting
Completed
The scheduled maintenance has been completed.
Posted Jul 15, 2024 - 22:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 15, 2024 - 21:00 CDT
Scheduled
Sinch Service Affecting Notification (Low Probability)
Start Time/Date: 07/15/2024 21:00 Hrs Central
End Time/Date: 07/15/2024 22:00 Hrs Central
Backup Date: 07/16/2024 21:00 Hrs Central
Maintenance ID: 2679
Description: Sinch will be adding additional servers to the Voice Cluster, in preparation of decommissioning some older servers.
Impact: No expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Sinch Network Operations Center
Posted Jul 08, 2024 - 10:53 CDT
This scheduled maintenance affected: Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex), Enterprise SIP Trunking (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Network Trunking), and UCaaS — Customer Administration Portal & Atlas (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application).