Sinch Maintenance ID#3016 11/20/2025 -(Low Probability) Service Affecting

Scheduled Maintenance Report for Voyant

Completed

The scheduled maintenance has been completed.

Posted Nov 20, 2025 - 11:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Nov 20, 2025 - 09:00 CST

Scheduled

Sinch Service Affecting Notification

Start Time/Date: 11/20/2025 09:00 Hrs Central
End Time/Date: 11/20/2025 11:00 Hrs Cental

Maintenance ID: 3016

Description: Sinch engineers will be upgrading the authoritative servers ns0.voyant.com, ns1.voyant.com and ns2.voyant.com. Only one server to be worked on at a time, and global caching will be used.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Nov 17, 2025 - 17:06 CST

This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application) and UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).