Sinch Maintenance ID# 2865 04/28/2025 -(Low Probability) Emergency Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.

Posted Apr 29, 2025 - 04:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 28, 2025 - 22:00 CDT

Scheduled

Sinch Emergency Service Affecting Notification (Low Probability)

Start Time/Date: 04/28/2025 22:00 Hrs Central
End Time/Date: 04/29/2025 04:00 Hrs Central
Backup Date: 04/29/2025 22:00 Hrs Central

Maintenance ID: 2865

Description: Sinch engineers will be adjusting some session agents for the VP2 platform for an identified issue.

Impact: There is no expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Apr 28, 2025 - 15:49 CDT

This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend) and UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).