Sinch Maintenance ID# 2918 08/12/2025 -(Low Probability) Service Affecting

Scheduled for Aug 12, 21:00 CDT - Aug 13, 04:00 CDT

Scheduled

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 08/12/2025 21:00 Hrs Central
End Time/Date: 08/13/2025 04:00 Hrs Central
Backup Date: 08/13/2025 21:00 Hrs Central

Maintenance ID: 2918

Description: Sinch will perform maintenance on a legacy ANPI residential server. This server operates in a high availability pair configuration, and work is only scheduled on one server in the pair.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Jul 22, 2025 - 16:58 CDT

This scheduled maintenance affects: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application).