Sinch Maintenance ID# 2834 03/20/2025 -(Low Probability) Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.
Posted Mar 20, 2025 - 08:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 20, 2025 - 07:00 CDT

Scheduled

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 03/20/2025 07:00 Hrs Central
End Time/Date: 03/20/2025 08:00 Hrs Central
Backup Time/Date: 03/21/2025 07:00 Hrs Central

Maintenance ID:2834

Description: Sinch engineers will be rotating into service new media servers and retiring the old ones. These upgrades will be transparent to the user base: all voicemails, recordings, and announcements will be synchronized from the existing servers.

Impact: There is no expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted Mar 11, 2025 - 16:51 CDT
This scheduled maintenance affected: UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).