Sinch Service Affecting Notification (Low Probability) --Date change
Start Time/Date: 10/28/2025 21:00 Hrs Central End Time/Date: 10/29/2025 04:00 Hrs Central Backup Date: 11/04/2025 21:00 Hrs Central
Maintenance ID: 2951
Description: Sinch engineers will be working on the legacy ANPI Broadworks AS cluster in the Dallas office. This will require a switch of the active server. ====The date has changed to 10/28/2025.====
Impact: There is a low chance that a small portion of active calls will experience issues or drop during the switch.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Start Time/Date: 10/14/2025 21:00 Hrs Central End Time/Date: 10/15/2025 04:00 Hrs Central Backup Date: 10/21/2025 21:00 Hrs Central
Maintenance ID: 2951
Description: Sinch engineers will be working on the legacy ANPI Broadworks AS cluster in the Dallas office. This will require a switch of the active server.
Impact: There is a low chance that a small portion of active calls will experience issues or drop during the switch.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.