Inteliquent Customer Portal Access Degradation // Parent Case #01453494

Incident Report for Inteliquent UCaaS

Resolved

This incident has been resolved.
Posted 13 days ago. Mar 24, 2025 - 13:48 CDT

Update

The issue impacting access to the Customer Portal has been addressed, and services are currently accessible. We are now monitoring the situation closely to ensure continued stability.

If you continue to experience any issues, please reach out to our support team at +1-866-629-8200 or support@inteliquent.com and reference case number 01453494.

Thank you for your patience and understanding.
The Inteliquent Team
Posted 16 days ago. Mar 21, 2025 - 15:53 CDT

Investigating

Dear Valued Customer,

We are currently investigating an issue that may be impacting access to the Customer Portal. Our engineering teams are engaged and actively working with the necessary teams to resolve the issue as quickly as possible.

We will provide updates here as more information becomes available.

If you need assistance or would like to open a support case, please contact us at +1-866-629-8200 or email us at support@inteliquent.com and reference case number 01453494.

Please note: this email address is not monitored. For support, use the contact methods listed above.

Thank you for your patience,
The Inteliquent Team
Posted 16 days ago. Mar 21, 2025 - 10:02 CDT
This incident affected: UCaaS — Customer Administration Portal & Atlas (Customer Administration Portal).