Sinch Maintenance ID# 2693 07/30/2024 -(Low Probability) Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.

Posted Jul 30, 2024 - 22:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 30, 2024 - 21:00 CDT

Scheduled

Sinch Service Affecting Notification -(Low Probability)

Start Time/Date: 07/30/2024 21:00 Hrs Central
End Time/Date: 07/30/2024 22:00 Hrs Central
Backup Date: 07/31/2024 21:00 Hrs Central

Maintenance ID: 2693

Description: Sinch will be replacing servers in the existing voice cluster for Atlas/Legacy ANPI customers.

Impact: The cluster is redundant and geodiverse, no impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Jul 23, 2024 - 12:37 CDT

This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend).