Sinch Maintenance ID# 2888 06/17/2025 -(Low Probability) Service Affecting

Scheduled for Jun 17, 21:00 - 22:00 CDT

Scheduled

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 06/17/2025 21:00 Hrs Central
End Time/Date: 06/17/2025 22:00 Hrs Central
Backup Date: 06/18/2025 21:00 Hrs Central

Maintenance ID: 2888

Description: Sinch engineers will be implementing a fix on our media servers to allow for persistent RTP.

Impact: There is no expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Jun 10, 2025 - 14:50 CDT

This scheduled maintenance affects: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, Voyant Connect, OfficeXtend), and Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling).