Sinch Maintenance ID# 2900 09/16/2025 - (Low Probability) Service Affecting

Scheduled for Sep 16, 20:00 - 21:00 CDT

Scheduled

Sinch Service Affecting Notification

Start Time/Date: 09/16/2025 20:00 Hrs Central
End Time/Date: 09/16/2025 21:00 Hrs Central
Backup Date: 09/17/2025 20:00 Hrs Central

Maintenance ID: 2900

Description: Sinch will remove a legacy database server from the voice platform.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Jul 29, 2025 - 14:24 CDT

This scheduled maintenance affects: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend) and UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend).