Sinch Maintenance ID# 2900 12/01/2025 - (Low Probability) Service Affecting

Scheduled Maintenance Report for Voyant

Completed

The scheduled maintenance has been completed.
Posted Dec 01, 2025 - 21:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 01, 2025 - 20:00 CST

Update

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 12/01/2025 20:00 Hrs Central
End Time/Date: 12/01/2025 21:00 Hrs Central
Backup Date: 12/02/2025 20:00 Hrs Central

Maintenance ID: 2900

Description: Sinch will remove a legacy database server from the voice platform. These DBS servers were replaced with Akixi already.

Impact: No customer impact is expected.
Posted Nov 18, 2025 - 13:45 CST

Update

This activity (maint-002900) for 9/16 has been cancelled, and will be scheduled for a later date.
Posted Sep 15, 2025 - 10:14 CDT

Scheduled

Sinch Service Affecting Notification

Start Time/Date: 09/16/2025 20:00 Hrs Central
End Time/Date: 09/16/2025 21:00 Hrs Central
Backup Date: 09/17/2025 20:00 Hrs Central

Maintenance ID: 2900

Description: Sinch will remove a legacy database server from the voice platform.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted Jul 29, 2025 - 14:24 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend) and UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend).