Sinch Maintenance ID# 2927 07/31/2025 -(Low Probability) Emergency Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.
Posted Aug 01, 2025 - 00:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2025 - 22:00 CDT

Scheduled

Sinch Emergency Service Affecting Notification (Lw Probability)

Start Time/Date: 07/31/2025 22:00 Hrs Central
End Time/Date: 08/01/2025 00:00 Hrs Central


Maintenance ID: 2927

Description: Sinch Engineering needs to perform emergency work on a network switch that affects a backend server for Atlas/CAP that has redundancy. No impact is expected.

Impact: No customer impact is expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted Jul 30, 2025 - 15:30 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend).