Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2025 - 07:00 CDT
Scheduled
Sinch Service Affecting Notification (Low probability)
Start Time/Date: 03/27.2025 07:00 Hrs Central End Time/Date: 03/27/2025 07:15 Hrs Central Backup Date: 03/28/2025 07:00 Hrs Central
Maintenance ID: 2483
Description: Sinch engineers will be rotating new message servers into the Broadworks production pool for Atlas and legacy ANPI customers. (This was performed for legacy Voyant last week) These servers handle call recording media, announcements like voicemail greetings, voicemails, comfort messages while in call center queue, or entrance messages on conference lines.
Impact: There is no expectation of customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.