Inteliquent UCaaS Status - Sinch Maintenance ID#2781 1/8/2025 - (Low Probability)Emergency Service Affecting

Sinch Maintenance ID#2781 1/8/2025 - (Low Probability)Emergency Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.

Posted Jan 08, 2025 - 23:30 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 08, 2025 - 22:01 CST

Scheduled

Sinch Emergency Service Affecting Notification (Low Probability)

Start Time/Date: 01/08/2025 22:00 Hrs Central
End Time/Date: 01/08/2025 23:30 Hrs Central
Backup Date: 01/09/2025 22:00 Hrs Central

Maintenance ID: 2781

Description: The officeXtend and nCommand Plus client configurations will be changed so that the Enterprise contact directory will only be updated once per day to reduce back-end server load.

Impact: No customer impact expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Jan 06, 2025 - 17:18 CST

This scheduled maintenance affected: UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, OfficeXtend) and UCaaS — Customer Administration Portal & Atlas (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, nCommand, nCommand Plus, OfficeXtend).