Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 07, 2025 - 22:00 CDT
Scheduled
Sinch Service Affecting Notification (Low Probability)
Start Time/Date: 10/07/2025 22:00 Hrs Central End Time/Date: 10/07/2025 23:00 Hrs Central Backup Date: 10/08/2025 22:00 Hrs Central
Maintenance ID: 2984
Description: Sinch engineers will be updating certs on legacy Voyant Broadworks ADP servers. These servers are in a redundant and geo-diverse cluster. These are the machines that make up the pool bwdms.bwvoip.net for device management.
Impact: No customer impact expected. Devices will automatically pick a different machine if one is not responding.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.