Sinch Maintenance ID# 2982 10/06/2025 -(Low Probability) Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.

Posted Oct 06, 2025 - 23:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 06, 2025 - 21:00 CDT

Scheduled

Sinch Service Affecting Notification

Start Time/Date: 10/06/2025 21:00 Hrs Central
End Time/Date: 10/06/2025 23:00 Hrs Central
Backup Date: 10:07/2025 21:00 Hrs Central

Maintenance ID: 2982

Description: Sinch engineers will be changing logging functions on dllstx37-access-sbc3.

Impact: There is no expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Oct 06, 2025 - 12:35 CDT

This scheduled maintenance affected: Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), UCaaS — Customer Administration Portal & Atlas (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application), and UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).