Inteliquent Service Event Notification // Parent Case #01505211 Outbound Calling Number

Incident Report for Inteliquent UCaaS

Resolved

This incident has been resolved.
Posted Aug 21, 2025 - 11:08 CDT

Monitoring

A change has been implemented to resolve the issue affecting outbound Calling Number and PAI display. Calls are now routing normally.

Please retest to confirm expected behavior. If you continue to experience issues, contact support at support@inteliquent.com or +1-866-629-8200 and reference Parent Ticket, 01505211.

Please note: This email address is not monitored. For support, use the contact details above.

Thank you,
Inteliquent Network Operations Center
Posted Aug 20, 2025 - 11:02 CDT

Investigating

Dear valued customer,

Some customers may be experiencing issues their outbound Calling Number and PAI information. Inteliquent engineers are actively investigating and working to resolve the issue as quickly as possible. Further updates will be posted here as they become available.

Note: This issue does not impact call completion. All outbound calls are still successfully connecting.

If you need assistance or would like to open a case for tracking, please contact us at: support@inteliquent.com or +1-866-629-8200
and reference Parent Ticket: 01505211

Please note: This email address is not monitored. For support, use the contact details above.

Thank you,
Inteliquent Network Operations Center
Posted Aug 20, 2025 - 10:30 CDT
This incident affected: UCaaS — Customer Administration Portal & Atlas (Outbound Calling).