Sinch Maintenance ID# 2761 12/03/2024 -(Low Probability) Service Affecting

Scheduled for Dec 3, 21:00 - 23:00 CST

Scheduled

Inteliquent Service Affecting Notification

Start Time/Date: 12/03/2024 21:00 Hrs Central
End Time/Date: 12/03/2024 23:00 Hrs Central
Backup Date: 12/04/2024 22:00 Hrs Central

Maintenance ID: 2761

Description: Engineering will be updating Webex platform to use new ADP servers.

Impact: There is no customer impact expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Nov 20, 2024 - 10:18 CST

This scheduled maintenance affects: Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Cisco Webex), and UCaaS — Customer Administration Portal & Atlas (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Webex Calling Application).