Description: This maintenance only applies to Voyant and ANPI users with Yealink model T33G IP phones. The configuration will be updated and pushed out to the phones during the maintenance. This will initiate a phone reboot after the configuration is pulled into the phone if there is no active call. This update will standardize the firmware version on the phone, which may cause the phone to reboot again if it needs to upgrade/downgrade it's version.
Impact: As discussed in the description, Yealink model T33G IP Phones in the Voyant and ANPI sub-groups will reboot if there is not an active call after it gets an updated config.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.