Sinch Maintenance ID# 2854 04/30/2025 -(Low Probability) Service Affecting

Scheduled for Apr 30, 22:00 CDT - May 1, 04:00 CDT

Scheduled

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 04/30/2025 22:00 Hrs Central
End Time/Date: 05/01/2025 05:00 Hrs Central
Backup Date: 05/01/2025 22:00 Hrs Central

Maintenance ID: 2854

Description: Sinch engineers will be upgrading the Secondary Voyant AppServer, bwas2 to dal-voy-as1. The Primary will remain unchanged and unaffected.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Apr 25, 2025 - 17:14 CDT

This scheduled maintenance affects: UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).