Sinch Maintenance ID# 2608 05/01/2024 -(Low Probability) Service Affecting
Completed
The scheduled maintenance has been completed.
Posted May 02, 2024 - 04:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2024 - 22:00 CDT
Update
Sinch Service Affecting Notification
Start Time/Date: 05/01/2024 22:00 Hrs Central
End Time/Date: 05/02/2024 04:00 Hrs Central
Backup Date: 05/08/2024 22:00 Hrs Central
Maintenance ID: 2608
Description: Sinch engineers will be working on part of the voice server cluster. This maintenance was moved to avoid window overlap with unrelated network activity.
Impact: (Updated) Legacy Voyant Clients will be logged out during this activity, and will need to log back in.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Sinch Network Operations Center
Posted Apr 26, 2024 - 15:46 CDT
Scheduled
Sinch Service Affecting Notification (Low Probability)
Start Time/Date: 05/01/2024 22:00 Hrs Central
End Time/Date: 05/02/2024 04:00 Hrs Central
Backup Date: 05/08/2024 22:00 Hrs Central
Maintenance ID: 2608
Description: Sinch engineers will be working on part of the voice server cluster. This maintenance was moved to avoid window overlap with unrelated network activity.
Impact: There is no expected customer impact.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Sinch Network Operations Center
Posted Apr 19, 2024 - 10:20 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex), and Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling).