Sinch Maintenance ID# 2866 05/20/2025 -(Low Probability) Service Affecting

Scheduled for May 20, 21:00 CDT - May 21, 04:00 CDT

Scheduled

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 05/20/2025 21:00 Hrs Central
End Time/Date: 05/21/2025 04:00 Hrs Central
Backup Date: 06/04/2025 21:00 Hrs Central

Maintenance ID: 2866

Description: Sinch engineers will upgrade our Secondary Voyant AppServer - bwas1 to ply-voy-as1. After testing it will be set back to Primary.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted May 06, 2025 - 13:38 CDT

This scheduled maintenance affects: UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).