Sinch Maintenance ID# 2866 06/10/2025 -(Low Probability) Service Affecting /new date

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.
Posted Jun 11, 2025 - 04:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2025 - 21:00 CDT

Update

Sinch Service Affecting Notification (Low Probability) Date Change

Start Time/Date: 06/10/2025 21:00 Hrs Central
End Time/Date: 06/11/2025 04:00 Hrs Central
Backup Date: 06/11/2025 21:00 Hrs Central

Maintenance ID: 2866

Description: Sinch engineers will upgrade our Secondary Voyant AppServer - bwas1 to ply-voy-as1. After testing it will be set back to Primary. This notice is being sent as the maintenance Date was moved to 6/10.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Posted Jun 03, 2025 - 13:49 CDT

Update

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 06/03/2025 21:00 Hrs Central
End Time/Date: 06/04/2025 04:00 Hrs Central
Backup Date: 06/04/2025 21:00 Hrs Central

Maintenance ID: 2866

Description: Sinch engineers will upgrade our Secondary Voyant AppServer - bwas1 to ply-voy-as1. After testing it will be set back to Primary. This notice is being sent as the maintenance Date was moved to 6/3.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted May 20, 2025 - 13:03 CDT

Update

This maint is being moved to 6/3, new notice will be sent
Posted May 20, 2025 - 12:58 CDT

Scheduled

Sinch Service Affecting Notification (Low Probability)

Start Time/Date: 05/20/2025 21:00 Hrs Central
End Time/Date: 05/21/2025 04:00 Hrs Central
Backup Date: 06/04/2025 21:00 Hrs Central

Maintenance ID: 2866

Description: Sinch engineers will upgrade our Secondary Voyant AppServer - bwas1 to ply-voy-as1. After testing it will be set back to Primary.

Impact: No expected customer impact.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted May 06, 2025 - 13:38 CDT
This scheduled maintenance affected: UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex).