Sinch Maintenance ID# 2622 04/23/2024 Date -(Low Probability) Emergency Service Affecting
Completed
The scheduled maintenance has been completed.
Posted Apr 24, 2024 - 02:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 23, 2024 - 21:00 CDT
Scheduled
Sinch Emergency Service Affecting Notification (Low Probability)
Start Time/Date: 04/23/2024 21:00 Hrs Central
End Time/Date: 04/24/2024 02:00 Hrs Central
Backup Date: 4/24/2024 21:00 Hrs Central
Maintenance ID: 2622
Description: Sinch engineers will be making emergency repair to a standby server.
Impact: No customer impact is expected.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Sinch Network Operations Center
Posted Apr 23, 2024 - 11:41 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend), Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), MS Teams - Operator Connect (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services), MS Teams - Direct Routing (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services), and Enterprise SIP Trunking (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Network Trunking).