Sinch Maintenance ID# 2324 05/17/2023 - Emergency Service Affecting
Completed
The scheduled maintenance has been completed.
Posted May 17, 2023 - 05:01 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 17, 2023 - 00:01 CDT
Scheduled
Sinch Emergency Service Affecting Notification
Start Time/Date: 05/17/2023 00:01 Hrs Central
End Time/Date: 05/17/2023 04:59 Hrs Central
Maintenance ID: 2324
Description: Sinch engineers will be working on the network. It is not expected that the necessary work will take the entire window to complete.
Impact: Data traffic impact in the core, duration less than 5 minutes.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Sinch Network Operations Center
Posted May 16, 2023 - 11:50 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend), UCaaS — BroadSoft Portal (Voyant Voice Management Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend, Cisco Webex), Cloud Connected PSTN for Webex Calling (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling), MS Teams - Operator Connect (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Operator Connect), MS Teams - Direct Routing (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Ribbon Connect), Enterprise SIP Trunking (Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Network Trunking), and Data Services.