Sinch Maintenance ID# 2779 1/8/2025 Date - Service Affecting
Scheduled Maintenance Report for Inteliquent UCaaS
Completed
The scheduled maintenance has been completed.
Posted Jan 09, 2025 - 04:00 CST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 08, 2025 - 22:00 CST
Scheduled
Sinch Service Affecting Notification

Start Time/Date: 01/08/2025 22:00 Hrs Central
End Time/Date: 01/09/2025 04:00 Hrs Central
Backup Date: 01/09/2025 22:00 Hrs Central

Maintenance ID: 2779

Description: During the maint window Sinch engineers will making a DNS update to push traffic to Dallas SBCs, then working on the Plymouth SBCs.

Impact: No expected customer impact. If customers do not have DNS configured properly, they may see an impact during the work.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted Jan 03, 2025 - 17:24 CST
This scheduled maintenance affected: UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend) and UCaaS — Customer Administration Portal & Atlas (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend).