Sinch Maintenance ID# 2853 04/15/2025 - Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.
Posted Apr 15, 2025 - 22:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 15, 2025 - 21:00 CDT

Scheduled

Sinch Service Affecting Notification

Start Time/Date: 04/15/2025 21:00 Hrs Central
End Time/Date: 04/15/2025 22:00 Hrs Central
Backup Date: 04/16/2025 21:00 Hrs Central

Maintenance ID: 2853

Description: Sinch engineers will be performing a security update for the Broadworks CallCenter and Receptionist clients. This will address legacy ANPI and Voyant clusters.

Impact: CallCenter clients and Receptionist clients will be logged out during the maint, and will be required to log back in.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted Apr 08, 2025 - 12:56 CDT
This scheduled maintenance affected: UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling, Inteliquent Fax, Voyant Connect, OfficeXtend) and UCaaS — Customer Administration Portal & Atlas (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend).