Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 08, 2024 - 23:00 CST
Scheduled
Sinch Service Affecting Notification
Start Time/Date: 11/08/2024 23:00 Hrs Central End Time/Date: 11/11/2024 05:30 Hrs Central
Maintenance ID: 2743
Description: Sinch will perform maintenance on Atlas/CAP servers to apply new feature releases.
Impact: Customers could expect the portal(s) to be briefly unavailable during the beginning of the maintenance.
While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.
Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.
Thank you,
Sinch Network Operations Center
Posted Nov 01, 2024 - 11:35 CDT
This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services, Hosted Fax, nCommand, nCommand Plus, Voyant Connect, OfficeXtend, Webex Calling Application), Cloud Connected PSTN for Webex Calling (Customer Administration Portal), MS Teams - Operator Connect (Customer Administration Portal), MS Teams - Direct Routing (Customer Administration Portal), and Enterprise SIP Trunking (Customer Administration Portal).