Sinch Maintenance ID# 2329 06/13/2023 - Service Affecting
Scheduled Maintenance Report for Inteliquent UCaaS
The scheduled maintenance has been completed.
Posted Jun 14, 2023 - 02:00 CDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 13, 2023 - 22:00 CDT
Sinch Service Affecting Notification

Start Time/Date: 06/13/2023 22:00 Hrs Central
End Time/Date: 06/14/2023 02:00 Hrs Central

Maintenance ID:2329

Description: The voice platform is being worked on and will require Polycom model phones to be rebooted. This reboot command will be sent by the platform, no customer action is necessary. Polycom phones will not reboot if on an active call until the call is finished. No other make of phones will be affected.

Impact: Polycom phones will reboot.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center
Posted May 30, 2023 - 17:25 CDT
This scheduled maintenance affected: UCaaS — BroadSoft Portal (Inbound Calling, Outbound Calling, Toll-Free Calling, 911 Emergency Services, International Calling) and UCaaS — Customer Administration Portal & Atlas (Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services).