Sinch Maintenance ID# 2780 1/7/2025 -(Low Probability) Emergency Service Affecting

Scheduled Maintenance Report for Inteliquent UCaaS

Completed

The scheduled maintenance has been completed.

Posted Jan 07, 2025 - 23:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 07, 2025 - 21:00 CST

Scheduled

Sinch Emergency Service Affecting Notification

Start Time/Date: 1/8/2025 21:00 Hrs Central
End Time/Date: 1/8/2025 23:00 Hrs Central
Backup Date: 1/9/2025 21:00 Hrs Central

Maintenance ID: 2780

Description: An update to the tagset for Yealinks listed below on ANPI was made to correct their behavior in regards to how they query directory information. This was done to reduce the load on the ANPI side application servers. During this maintenance this change will be pushed to all Yealink models listed.

Models Affected:
Yealink-CP925
Yealink-CP960
Yealink-CP965
Yealink-T33G
Yealink-T43U
Yealink-T46U
Yealink-T53W
Yealink-T54W
Yealink-T57W

Impact: No customer impact expected.

While it is important to perform maintenance such as this to ensure the quality of our service, Sinch takes all necessary precautions to alleviate any inconvenience to our customers.

Should you need to contact us or open a new case, please call +1-866-629-8200 or email support@inteliquent.com and reference the maintenance ID. Please do not respond to this email address as it is not monitored.

Thank you,

Sinch Network Operations Center

Posted Jan 06, 2025 - 17:30 CST

This scheduled maintenance affected: UCaaS — Customer Administration Portal & Atlas (Atlas Partner Portal, Customer Administration Portal, Inbound Calling, Outbound Calling, Toll-Free Calling, International Calling, 911 Emergency Services).